SFC2014 - General
General - The Object is 'Returned', so why is the 'Current Node' displayed as 'European Commission'?
When an object is returned by the Commission in SFC2014 it will display as 'Current node' -> 'European Commission'. This is because the version that has been returned is no longer editable by the Member state and they must create a new version of the object in order to edit the information.
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General - Why does SFC2014 ask me to electronically sign when I send an object?
The Sending of information by a Member State to the Commission should be electronically signed in accordance with Directive 1999/93/EC.
Sending of the different objects is generating a snapshot document and after the sending an acknowledge
document is generated by the European Commission.
This acknowledge document is signed but the Member State was not signing the snapshot document. The EU Login now provides a functionality of signing without forcing the user to have a certificate. The action to sign will only be triggered when sending to the European Commission:
(1) Enter your SFC2014 Password
(2) Click on the 'Sign' button
The Signature is…
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General - How can I be sure that my data is submitted/sent to the Commission?
- When data is sent to the Commission, the sender receives an automatic notification from SFC2014
- On the search screen list of Programmes, Payment Applications etc, and in the 'General' section of the object under 'version information', check that the "current node" column is "Commission" and the "status" is "sent".
- In each object (excluding Standalone/referring documents) a snapshot document is added to the 'associated documents' section of the object.
- For single documents, check that the "sent date" is not empty.
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General - Why can't I see a link to Delete an Object (OP, Payment, etc.)?
- The Object has been sent to the Commission already which means you cannot delete it anymore.
- The Object has not been sent to the Commission yet but it contains a document of type 'Other MS document' which has already been sent to the Commission. In this case you cannot delete the Object anymore.
An Object can only be deleted if:
1) its status is 'Open', 'Validated', 'Ready to send' or 'Returned for modification by MS';
and
2) it has never been sent to the Commission before;
and
3) it has no sent documents attached.
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General - The Object is Validated (in status 'Ready to Send') but it is not possible to Send it
SFC2014 enforces the "four-eyes" principle, which means that the user who last validated the Object cannot submit it. Two different users are required; one to validate and another to send.
According to Article 3(2) of Commission Implementing Regulation (EU) No 184/2014, “any transmission of information to the Commission shall be verified and submitted by a person other than the person who entered the data for that transmission. This separation of tasks shall be supported by SFC2014 or by Member State’s management and control information systems connected automatically with SFC2014.”
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General - What languages are supported in SFC?
Languages of the SFC Systems' Interface
All screens and forms in SFC2007, SFC2014 & SFC2021 systems are normally available in all official EU languages. However, newly developed functionalities might temporarily appear in English only, pending the translation.
If you wish to see an SFC application in a different language, just choose the desired language from the selection box in the top-right section of the application screen.
If you find any error or problem with the translation in any particular language, please report it to the SFC Support team via the 'Contact Us' form in the corresponding period on the SFC Portal.
Languages of the SFC Support Service
We highly recommend communicating with the SFC Support team in English or French* as these two languages are commonly spoken by all members of the support team. Even if a support agent might know some other language, using English or French ensures effective processing and follow-up of the support requests in case of the agent's absence.
* Although you may contact the SFC Support in any other official EU language (written communication only), we cannot guarantee timely response, as your request, and the subsequent responses, would have to be translated which might take considerable time
Languages of the SFC Support Materials
The SFC support documentation (guides, videos, FAQs) is generally available in English only. Given the limited resources and the evolving nature of the…
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General - I cannot fit my text within the character limit of the text box, what can I do?
The text boxes provided in SFC2014 follow the official templates. The limits are defined by the Commission implementing act and cannot be extended.
You can provide additional information in other documents which may help the Commission in its assessment of the programme by adding an 'Other Member State document' type in the document section. However, according to article 2(2) of Commission implementing regulation 184/2014 you cannot make references to this in the programme and the additional information will not form part of the programme covered by the Commission decision.
Article 2
Content of electronic data exchange system
1. The electronic data exchange system (hereinafter referred to as ‘SFC2014’) shall contain at least information specified in the models, formats and templates established in accordance with Regulation (EU) No 1303/2013, Regulation (EU) No 1299/2013, Regulation (EU) No 1305/2013 of the European Parliament and of the Council ( 3 ) and the future Union legal act establishing the conditions for the financial support for maritime and fisheries policy for the programming period 2014-2020 (the ‘EMFF Regulation’).
2. The information provided in the electronic forms embedded in SFC2014 (hereinafter referred to as ‘structured data’) may not be replaced by non-structured data, including the use of hyperlinks or other types of non-structured data such as attachment of documents or images. Where a Member State transmits the same information in the form of structured data and non-structured data, the structured data shall be used in case of inconsistencies.
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SFC2014 - Documents
Documents - What is the document Size Limit and restrictions for file formats in SFC2014?
The size limit per file is 500MB.
There is no limit on the number of files or the total size of all files in an object.
The following file extensions are allowed:
".7z",".bmp",".csv",".docm",".docx", ".jpeg",".jpg",".msg",".ods",".odt",".pdf",".png",".ppt",".pptx,".rar", ".rtf",".tif",".tiff",".txt",".xlsb",".xlsm",".xlsx",".zip",".gif"
IMPORTANT INFORMATION as of May 2024 :
Compression formats will be removed from the whitelist and will not be allowed as attachments anymore. This includes formats such as .zip, .z01, .z02, .7zip, .rar, .tar, .gz …
GIS file formats, as well as the following formats, are added to the whitelist and will be allowed: .asice, .adoc, .bdoc, .cdoc, .ddoc, .edoc.
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Documents - I have sent a document by mistake, can I delete it?
Once a document has been sent (there is a date visible in the 'sent date' column) it cannot be deleted.
However, if you are the sender of the document you may choose to 'hide' a sent document so that it is no longer visible within your programme by following the steps below:
1. In the Documents section of your OP (1) select the document from the list (2) and click the Edit button (3):
2. In the Document Details pop-up select the document you wish to hide (1)…
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SFC2014 - Troubleshooting
Issue - I always get a Communication problem error and cannot access SFC2014. What should I do?
A communication problem error (like the one below) is most likely because you're not using the correct URL to access the application.
Please make sure you're logging in to https://webgate.ec.europa.eu/sfc2014/frontoffice/ui .
If SFC2014 is saved in your favourites, make sure it is saved correctly like this https://webgate.ec.europa.eu/sfc2014/frontoffice/ui and not with a string at the end (eg: https://webgate.ec.europa.eu/sfc2014/frontoffice/ui?ticket=ST-2586901-wsTm0beevLziHDdCx0EoXdiuRN83lza1DKnul2V02jKfTKHP22rIZJlnGyv3JyZ0OJyOgLJzoDkwOd4CYu1fXMW-Jj71zxYb8yr8lROlzRp19F-…
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| Description | Document | Date | ||
|---|---|---|---|---|
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SFC2014 General Training for EC Introductory powerpoint hands-off training for Commission users. |
SFC2014 General training for EC.pptx English
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Types of Documents for EC Users Information on types of documents that can be uploaded and sent by Commission Users. |
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