SFC2021 Introductory Training
SFC2021 Introductory powerpoint training for Member State users
System path
gen
General - Is it possible to compare two versions of an object?
COMPARE is currently available for a limited number of objects.
To compare 2 versions, enter one of the versions you wish to compare and click on the compare icon on the top right-hand side of the screen:
Select the version you wish to compare it with:
SFC2021 Introductory Training for EC Users
SFC2021 General training for EC Users
General - Is it possible to import data from and export to Excel ?
- Import from Excel is only available for selected and very few tables. Wherever the functionality is active, it will be indicated in the Quick Guides available in the Support Material section of our Portal.
- Export to Excel (Excel and CSV formats) is available on all Tables: 1. Right click on the Table / 2. Export / 3.
Standalone Documents - Why does SFC only allow the creator to send a document?
Documents and more specifically the Standalone/Referring documents don't have a workflow and without transaction between MS nodes, because this is more flexible and more convenient for users and best reflects how document transmission in most organizations work.
The only type of status is sent or not sent, so a creator cannot indicate that he finished editing the document, that he uploaded all the necessary files, and that the document is ready to be sent. If we would allow someone other than the creator to send, this person could send incomplete documents.
General - How to overcome the error "At least one MAIN or COVER LETTER document attachment should be defined"?
The system requires that a document contains at least a MAIN or COVER_LETTER type of attachment.
If you want to attach a type “Annex” as the only attachment, you can give it the title "Annex", but the type should be MAIN.
General - The Object is Validated (in status 'Ready to Send') but it is not possible to Send it
SFC2021 enforces the "four-eyes" principle, which means that the user who last validated the Object cannot submit it. Two different users are required; one to validate and another to send.
Access - Sign in with an EU Login account using EU Login mobile phone app (QR or PIN)
Once you have downloaded the EU Login Mobile App on your device, open it and tap on the "Initialise" option.
Follow the instructions on the screen: open a browser on your PC and go to the following URL:
https://webgate.ec.europa.eu/cas/mobile
You are requested to authenticate.
Then click on "Add a mobile device" in the browser on your PC.
Access - Sign in with an EU Login account using a Trusted Platform or Security Key
In order to increase security for access to all SFC applications (and many other Commission sites), the way in which users can login has been modified.
You can find more information about the different types of authentication by clicking here
General - What languages are supported in SFC?
Languages of the SFC Systems' Interface
All screens and forms in SFC2007, SFC2014 & SFC2021 systems are normally available in all official EU languages. However, newly developed functionalities might temporarily appear in English only, pending the translation.
If you wish to see an SFC application in a different language, just choose the desired language from the selection box in the top-right section of the application screen.