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System for Fund Management in the European Union
Published by joffrso on 21 December 2021

Christmas holidays (23 Dec - 2 Jan incl.): Limited SFC Support

--- ENGLISH ----

(French & German Versions Below)

Dear SFC user,

The services of the Commission will be closed from 23/12/2021 until 02/01/2022 (inclusive).

The SFC2021 application will remain operational throughout the Christmas period. The application will be monitored to ensure that any unforeseen downtime is kept to a minimum.

Very limited user support (answer to questions, handling of access requests) will be VIA EMAIL ONLY. For this reason we strongly advise the Member States to submit their data as early as possible, and to ensure that they have the backup personnel and necessary roles and permissions to do any action in SFC2021.

For any questions please refer to the SFC Support Portal: https://ec.europa.eu/sfc/ or contact us at ec-sfc2021-info@ec.europa.eu.

The SFC Support Team wishes you a wonderful Christmas and a Happy New Year!

 

---- DEUTSCH ----

Lieber SFC Benutzer, Liebe SFC Benutzerin,

Die Dienste der Kommission werden vom 23/12/2021 bis zum 02/01/2022 (einschließlich) unverfügbar sein.

Die SFC2021  Anwendung wird während Weihnachten und Neujahr verfügbar sein. Die Anwendung wird bei unseren technischen Teams überwacht, um jeden unerwarteten Unterbrechung zu vermeiden.

Der Support-Service ist während dieser Tage nur eingeschränkt verfügbar und nur per EMAIL. Aus diesem Grund raten wir den Mitgliedstaaten dringend, ihre Daten so früh wie möglich zu übermitteln. Bitte stellen Sie auch sicher, dass Sie das notwendige Unterstützungspersonal sowie die notwendigen Rollen und Erlaubnisse erhalten, um alle Aktionen in SFC2021 auszuführen.

Bei Fragen bitte wenden Sie sich an die SFC Hilfeseite: https://ec.europa.eu/sfc. Um uns zu kontaktieren, bitte senden Sie einen Bericht an ec-sfc2021-info@ec.europa.eu.

Das SFC Team wünscht Ihnen eine wunderbare Weihnachtszeit und ein glückliches und gesundes Jahr 2022!

 

---- FRANCAIS -----

Cher utilisateur SFC,

Les services de la Commission seront fermés du 23/12/2021 au 02/01/2022 (inclus).

L'application SFC2021 reste accessible et opérationnelle pendant toute la période de fêtes. Le système sera constamment supervisé afin d’éviter toute interruption inattendue.

Le service de support (réponses aux questions, traitement des demandes d'accès) sera très limité et uniquement joignable PAR EMAIL. Pour cette raison nous recommandons aux Etats Membres de soumettre anticipativement leurs données le plus tôt possible, et de prendre les mesures nécessaires pour assurer la disponibilité de personnes de remplacement ayant les rôles et autorisations nécessaires pour faire toutes actions dans SFC2021.

Pour toute question veuillez-vous référer au site d'aide SFC: http://ec.europa.eu/sfc ou contactez-nous à l'adresse ec-sfc2021-info@ec.europa.eu.

L'équipe de support SFC  vous souhaite Joyeux Noël et Bonne Année 2022!

 

 


 

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