An email containing a URL to reactivate your password will be sent to the email address linked to your EU Login account. Passwords are managed by EU Login, not by the SFC2014 Support Team, and it happens that the email sent by EU Login doesn't reach the user's mailbox because he uses filters (ex.:spam filter) or the email linked to his account is no longer valid.
Please refer to the instruction in this FAQ.
If you have tried to reset your password but this has not solved your problem and you are sure that something happens with your registration or your username/password in EU Login, register an incident with the EU Login External Support for the 'ACCESS-RIGHTS' team. Refer to Contact support for assistance.
You can find more information via the Help link on the bottom of the login page https://www.cc.cec/cas/login .