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SFC Support Portal
System for Fund Management in the European Union

Rural Development Programme (EAFRD)

YES

System path
PRGEAFRDP

Documents - How can I validate the signature in the Acknowledgement documents?

The acknowledgement of receipt is signed with an electronic certificate guaranteeing the date and time of the signature as well as the integrity of this document. The certificate used to sign this document is held by the European Commission and can be verified by the corresponding public key.

The first step to validate the signature is to install the certificate in Acrobat.

(This step is only necessary once per machine)

RDP - Communication problem - Why do I get a communication problem when sending the RDP to the Commission?

A timeout or communication problem when sending the RDP from the highest node to the Commission is most probably due to the size of the programme and/or the number (size) of the images included in the programme.

So far DG AGRI has not been able to find a suitable solution. The timeout has already been increased and the size of the images has been reduced.

To solve the problem:

- make sure the programme does not contain text uploaded as pictures and reduce the number of images in the programme

General - The Object is 'Returned', so why is the 'Current Node' displayed as 'European Commission'?

When an object is returned by the Commission in SFC2014 it will display as 'Current node' -> 'European Commission'. This is because the version that has been returned is no longer editable by the Member state and they must create a new version of the object in order to edit the information.

Documents - What is the document Size Limit and restrictions for file formats in SFC2014?

The size limit per file is 500MB.

There is no limit on the number of files or the total size of all files in an object.

The following file extensions are allowed:

“.7z”, “.bmp”, “.csv”, “.docx”, “.jpeg”, “.jpg”, “.msg”, “.ods”, “.odt”, “.odp”, “.odg”, “.odc”, “.odf”, “.odi”, “.odm”, “.ott”, “.ots”, “.otp”, “.otg”, “.pdf”, “.png”, “.pptx”, “.rar”, “.rtf”, “.tif”, “.tiff”, “.txt”, “.xlsb”, “.xlsx”, “.zip”, “.gif”, “.eml”

 

Modified on
2 weeks 6 days ago

General - How can I be sure that my data is submitted/sent to the Commission?

  • When data is sent to the Commission, the sender receives an automatic notification from SFC2014
  • On the search screen list of Programmes, Payment Applications etc, and in the 'General' section of the object under 'version information', check that the "current node" column is "Commission" and the "status" is "sent".
  • In each object (excluding Standalone/referring documents) a snapshot document is added to the 'associated documents' section of the object.
  • For single documents, check that th