System path
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General - Is it possible to import data from and export to Excel ?
- Import from Excel is only available for selected and very few tables. Wherever the functionality is active, it will be indicated in the Quick Guides available in the Support Material section of our Portal.
- Export to Excel (Excel and CSV formats) is available on all Tables: 1. Right click on the Table / 2. Export / 3.
Documents - How to overcome the error "At least one MAIN or COVER LETTER document attachment should be defined"?
The system requires that a document contains at least a MAIN or COVER_LETTER type of attachment.
If you want to attach a type “Annex” as the only attachment, you can give it the title "Annex", but the type should be MAIN.
General - The Object is Validated (in status 'Ready to Send') but it is not possible to Send it
SFC2021 enforces the "four-eyes" principle, which means that the user who last validated the Object cannot submit it. Two different users are required; one to validate and another to send.
Documents - What is the difference between a Standalone or Referring document?
Documents can either be Standalone documents or Referring documents. A Standalone document doesn't refer to anything. A Referring document refers to a CCI number or to an object existing in SFC2021.