The European Commission is committed to strengthening digital security and protecting user identities. As part of this commitment, it has announced the phase-out of SMS-based multifactor authentication (MFA) for EU Login by the 30th June 2025.
If you have already switched to an alternative MFA method please ignore this email.
Why is SMS-based authentication being phased out?
While SMS-based authentication was once a common verification method, it has become increasingly vulnerable to cyber threats such as phishing, SIM swapping, and message interception. EU Institutions, bodies and agencies face daily cyberattacks. Securing access points through stronger MFA methods is crucial to safeguarding user identities and institutional data.
What are the secure login options?
To ensure continued access to EU Login and its associated applications such as SFC2021, SFC2014 and SFC2007, users are encouraged to switch to one of the following secure authentication methods, depending on their preferences and specific requirements:
- EU Login mobile app (recommended). A simple and secure option that offers biometric protection and offline QR code authentication
- Security keys. Removable physical keys like Yubikey USB and NFC
- Trusted Platform Module (TPM). A Computer chip available on many laptops and desktop computers for seamless authentication.
For more information consult the EU LOGIN detailed FAQs.
You can still use SMS until mid-2025. There is still time to make the switch but don’t wait too long. Even after mid-2025, you will still be able to set up an alternative authentication method. However, please be aware that this could temporarily interrupt your access to the Commission’s digital services.
For any issues with your EU LOGIN account, you can contact EU-LOGIN-EXTERNAL-SUPPORT@ec.europa.eu.
For questions specifically about your SFC access you can contact us at EC-SFC2014-INFO@ec.europa.eu for SFC2014 enquiries and EC-SFC2021-INFO@ec.europa.eu for SFC2021 enquiries.
Thank you for your cooperation in our efforts to protect your data.