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Published by stegena on 17 October 2024 | Modified by stegena on 21 October 2024

I cannot establish a connection and get a handshake ERROR. Why?

Answer

If you encounter a problem to establish a connection with SFC using the webservices and you see a 'handshake failure' error please verify the certificate you're using is still valid.

When the validity of the certificate is OK, the failure might be caused by the SSL protocol you're using. Please refer to this FAQ: https://sfc.ec.europa.eu/en/which-ssl-protocol-should-be-used-connect-sfc .

If the error persists, you can send it for further investigation to EC-SFC2021-INFO@ec.europa.eu  with EC-SFC2021-WEBSERVICES@ec.europa.eu  in copy . Please include the error message, your clientID and the SFC environment concerned in your email.
 

Modified on
6 months 3 weeks ago